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    The Knowledge Academy Logo
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    Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

    Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

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    ISO 20000 Training - United Kingdom

    ISO 20000 is an international standard for IT service management which provides guidance on how to create an effective information technology service management system. Our range of training courses will show you how to interpret the requirements and put them in action to make your organisation ISO 20000 compliant.

    ISO 20000 Training Information

    About ISO 20000 Training

    ISO 20000 is an international standard for IT service management. It describes the requirements for an information technology service management system which utilises continual service improvement. It also matches the best practices used in ITIL. Our training will introduce you to the standard, show you how to apply it in your organisation, and how to audit yours and other organisations against it.

    This depends on the training course you choose. ISO 20000 Foundation is 1 day, while the Auditor and Implementer courses run between 2 and 5 days.
    The Knowledge Academy’s ISO 20000 training courses include the courseware, a certificate, and an experienced instructor.
    We offer ISO 20000 training courses in locations all over the UK, as well as abroad. We make it easy to find a training venue near you.
    Prerequisites vary according to the course. Please see each course for details.
    Please see our ISO 20000 Training courses available in the United Kingdom
    The Knowledge Academy is the Leading global training provider in the world for ISO 20000 Training.
    The price for ISO 20000 Training certification in the United Kingdom starts from £795.

    ISO 20000 Foundation Course Overview

    This 1-day ISO 20000 Foundation training course aims to provide delegates with an introduction to how their organisation’s services must be managed, measured, and reviewed to ensure that corporate and customer specifications are met. On completion of this course, candidates will have an understanding of how their business strategy can be aligned with IT facilities to increase business outputs, whilst lowering costs.


    ISO 20000 Internal Auditor Overview

    This ISO 20000 Internal Auditor certification course aims to develop a candidate's ability to complete an internal audit that matches up to the best practise guidelines of the ISO 20000 standard. Throughout the training course, candidates will learn the full process of an internal audit from start to finish, covering planning, reporting, and taking action after the audit has been completed.


    ISO 20000 Lead Auditor Course Overview

    This 5-day ISO 20000 Lead Auditor certification aims to build on the knowledge ascertained in the ISO 20000 Internal Auditor training course. Therefore, by the completion of this training delegates will have the ability to complete both internal and external audits. In addition, this course will provide candidates with information about successful reporting, procedures, principles, and techniques.


    ISO 20000 Lead Implementer Course Overview

    This ISO 20000 Lead Implementer training consists of a 5-day course that will teach delegates how an IT Service Management System can be efficiently established, implemented, managed, and maintained. This will include applying the correct approaches, concepts, methods, and techniques in order to produce successful outcomes.

    ISO 20000 Training Benefits for Individuals

    • Learn an international approach to IT service management
    • Consolidate existing IT service management knowledge including ITIL
    • Understand how to implement and manage an IT service management system

    ISO 20000 Training Benefits for Businesses

    • Improve your approach to IT service management
    • Train staff in using ISO 20000
    • Improve your business opportunities

    Reasons to choose
    ISO 20000 Training

    • Understand the content and requirements of the International Standard

    • Gain the knowledge and understanding of ISO 20000 principles and process

    • Demonstrate the overall Service Management system

    • ISO 20000 Training in luxury nationwide venues

    Why choose
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    Gold Tag

    Best Price in the Industry

    You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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    Various Delivery Methods

    Flexible delivery methods are available depending on your learning style.

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    Resources Included

    Resources are included for a comprehensive learning experience.

    Dates & Prices

    Select your course

    Select your preferred delivery method

    Choose a Region

    Choose a Location

    Choose a Month

    Office Icon Attend your course from the office or home
    Trainer Icon Interactive support from experienced trainers
    Simple Icon Simple to setup and easy to use on any device
    Sheffield
    Fri 27th Mar 2020
    Places available
    £1495
    Bristol
    Fri 3rd Apr 2020
    Places available
    £1495
    Aberdeen
    Fri 3rd Apr 2020
    Places available
    £1495
    Birmingham
    Fri 17th Apr 2020
    Places available
    £1495
    Fri 17th Apr 2020
    Places available
    £1495
    Maidstone
    Fri 17th Apr 2020
    Places available
    £1495
    Milton Keynes
    Fri 24th Apr 2020
    Places available
    £1495
    Dublin
    Fri 24th Apr 2020
    Places available
    €1495
    Nottingham
    Fri 1st May 2020
    Places available
    £1495
    London
    Fri 1st May 2020
    Places available
    £1495
    Leeds
    Fri 1st May 2020
    Places available
    £1495
    Cardiff
    Fri 15th May 2020
    Places available
    £1495
    Fri 15th May 2020
    Places available
    £1495
    Reading
    Fri 15th May 2020
    Places available
    £1495
    Manchester
    Fri 22nd May 2020
    Places available
    £1495
    Southampton
    Fri 29th May 2020
    Places available
    £1495
    Birmingham
    Fri 5th Jun 2020
    Places available
    £1495
    Edinburgh
    Fri 12th Jun 2020
    Places available
    £1495
    Fri 12th Jun 2020
    Places available
    £1495
    London
    Fri 19th Jun 2020
    Places available
    £1495
    Cambridge
    Fri 19th Jun 2020
    Places available
    £1495
    Glasgow
    Fri 26th Jun 2020
    Places available
    £1495

    Complete the steps below to receive a quote or more information

    How will you be funding your training?

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    Key points about this course


    Duration: 1 days*

    Support: 24/7



    Thames Water Logo

    "Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

    Joshua Davies, Thames Water

    Google Logo
    Samsung Logo
    Shell Logo

    "...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

    Diane Gray, Shell

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